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Terms & Conditions

Thank you for choosing to use our platform, BlindLuck Casino (hereinafter "Platform" or "we"). These Terms and Conditions outline the rules that govern your access and usage of our Platform. Please read these terms carefully before proceeding.

Acceptance of the Terms

By creating an account, accessing our Platform, or using any services offered by us, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions (including our Privacy Policy) without limitation or qualification. These terms may change from time to time, so we recommend checking this page for updates.

Eligibility Requirements

To use the Platform, users must meet certain eligibility requirements:

  1. You must be at least 18 years old (21 in some jurisdictions).
  2. You must have a valid and functional email address.
  3. Your access may be restricted or denied if you are from jurisdictions where our services are not permitted.

Geographic Restrictions

We operate under offshore licenses, which means we follow international regulations rather than those of specific countries. However, please note that due to local laws, some areas have restrictions on participation (e.g., certain states within the United States). You acknowledge and understand your responsibility for adhering to all applicable laws in your jurisdiction.

Account Registration Rules

  1. Each user can only have one account.
  2. Provide accurate and complete registration information. Misrepresentations may lead to account closure.
  3. If your email address or other details change, please notify us immediately to ensure the continued validity of your account.

One-Account-per-user Policies

Users found operating multiple accounts will face penalties including but not limited to:

  1. Closure of all affected accounts.
  2. Loss of any bonuses earned through such actions.
  3. Potential legal action if deemed necessary by authorities or management.

Identity Verification and KYC (Know Your Customer)

We reserve the right to request identification from users at our discretion, particularly when it pertains to financial transactions.

  • The accuracy of your personal information is crucial for compliance with anti-money laundering laws, customer verification regulations, and fraud prevention measures.
  • In some cases, you may be asked to verify your account through a government-issued ID or another form of identification as deemed necessary by us.

Account Accuracy Obligations

You are responsible for ensuring the accuracy of all information provided. If changes occur, notify us promptly to avoid disruptions in services.

Account Security Responsibilities

  1. Maintain confidentiality and security regarding your login credentials.
  2. Never share your account or access with others.
  3. Choose a strong password that is hard for unauthorized users to guess.
  4. Monitor your account regularly for suspicious activity or signs of breach.

Restricted Behaviour and Prohibited Activities

Some activities on the Platform are forbidden, including but not limited to:

  1. Using someone else's name, picture, or other personal info without explicit consent.
  2. Operating multiple accounts under a single login or through deceitful methods.
  3. Making malicious posts against our employees, users, or partners.
  4. Any action deemed abusive, fraudulent, harassing, defamatory or in any way contrary to the law.

Bonus and Promotion Rules

  1. Bonuses are offered at our discretion.
  2. Terms and conditions for specific bonuses may differ from these overall terms.
  3. Failure to meet a bonus's requirements can result in loss of entitlement.
  4. Withdrawal limitations may apply for certain promotional amounts, including any related winnings.

Wagering and Gameplay Conditions

  1. Understand the risks associated with wagering on our platform.
  2. Be aware that participating in games or competitions hosted by BlindLuck Casino constitutes an acceptance of those respective game rules as outlined.
  3. You are responsible for your gaming habits and budget management within a safe, sustainable range.

Bonus Abuse Prevention

To prevent abuse of offers, users may be asked to complete specific tasks before receiving their bonuses; failure to meet these requirements will forfeit the bonus entitlement. Additionally, excessive withdrawal attempts may result in account closure or restrictions.

Deposits and Withdrawals (Where Supported by Source Material)

  1. Details regarding deposits and withdrawals are outlined within our platform under 'Support'.
  2. Where permitted, transactions through e-wallets or cryptocurrency exchanges follow these general rules: verification for identity and account validity; maximum deposit/withdrawal limits based on the specific method used; an ability to request a reversal before 24 hours have elapsed since the transaction.

Verification Before Withdrawals

We reserve the right to require users to provide additional information prior to initiating any withdrawal. Failure to comply may delay or deny your withdrawal request entirely, subjecting us not liable for any losses incurred by this action in any manner what-so-ever including but limited to a return of funds from our internal reserves.

Processing and Review Procedures

  1. All transactions are reviewed and validated upon completion.
  2. During these reviews, users might be asked additional information or clarification as deemed necessary by BlindLuck Casino personnel, or external audit processes; failure to provide sufficient proof for claimed winnings may result in reevaluation or a deduction from final payout amount.

Responsible Gambling Expectations

We promote responsible gaming practices:

  1. Set limits on your gaming budget.
  2. Monitor your spending and gambling frequency.
  3. Reach out if you feel like our games are negatively impacting personal relationships, health, financial stability, employment etc..
  4. You can always opt to self-exclude yourself from participating in any or all areas of BlindLuck Casino platforms.

Self-Exclusion and Account Restrictions

Self-exclude at your request or due to platform limitations to temporarily restrict access. If you decide you wish to remove your temporary restriction contact us with the details outlined below for further guidance:

  • You may only be self-excluded using one method in which this includes a written email from yourself indicating you no longer desire access, not an automated system.
  • In case of an exclusion request due to technical issues; we will honor your original wish on any prior active excluded status as described above.

Game Fairness and RNG Systems

Our platforms are audited regularly by third-party companies. We use Random Number Generators (RNGs) for all games, ensuring fairness in each draw or roll of the dice. Results are unmanipulatable under current gaming laws with possible future exceptions due to advancements in technology beyond BlindLuck Casino’s control.

Technical Interruptions or Voided Gameplay

While we strive for continuous and uninterrupted gameplay, sometimes unforeseen technical issues arise. We reserve the right to void any wagers made during these incidents, without refunding bet stakes but instead crediting it as a bonus subject to our existing terms & conditions governing promotions.

Suspension or Closure of Accounts

At BlindLuck Casino's discretion accounts may be temporarily suspended or closed due to reasons outlined within this agreement (including but limited to breach of contract and potential illegal activities).

Intellectual Property and Platform Ownership

All rights in respect of the content, including designs, images, graphics and software are owned by us. No part of our platform is intended for use outside BlindLuck Casino. Unauthorized copying or distribution prohibited.

Limitation of Liability

We do not guarantee the accuracy or completeness of information on this site; nor can we be held liable for any losses you incur through your reliance upon such materials, products or services. Your access to and usage of this website, including related platforms is subject solely at our discretion in accordance with these terms & conditions.

Modification of Terms

We reserve the right to modify or remove these Terms & Conditions from time to time without prior notice; it’s recommended users regularly review updates since new rules can supersede existing ones when applicable. Compliance will be mandatory upon release as deemed necessary by us, regardless what time this modification was made effective in.

Contact or Support Guidance

Queries regarding platform functionality, gameplay issues, or assistance with user agreements should first contact support via live chat for prompt resolution to ensure fair handling of cases and quick response times.